How to get in touch with us.

We provide our customers with a lot of services, which invariably leads to a lot of questions.
To make sure you get in touch with the right department of find the information you’re looking for, we’ve put together this handy list.

New Novated Lease

For general enquiries about a new novated lease

Lease Extension

To ask about options to extend your current lease

Budget Modification

To adjust your budget for fuel, servicing and other expenses

Residual Payout

To check the residual on your existing novated lease

Roadside Assistance

If you need immediate roadside assistance from beCarWise

Changing Employers or Transferring Your Lease

Let us make this process easier for you

Want to talk to us or need information?

If you have a question or you’re looking for information about a particular subject or service we provide,
this handy list of contacts will get you straight to where you need to be.

Send us a Message

Our experienced team of consultants are here to help
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Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had an excellent experience with Brent and Sara from beCarWise. Both were incredibly professional, knowledgeable, and patient throughout the novated lease process. Brent took the time to clearly explain every detail and made sure I understood all options before proceeding, while Sara was efficient and responsive, ensuring everything was finalised smoothly. Their genuine care, transparency, and attention to detail made the entire experience stress-free and enjoyable. I highly recommend Brent, Sara, and the beCarWise team to anyone considering a novated lease — they truly go above and beyond for their clients! — Andy Lee
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Andy Lee profile picture
Andy Lee
2025-10-09
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extremely helpful, very responsive, great support and service. Thank you.
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Kerryn Williams profile picture
Kerryn Williams
2025-09-29
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Took their time to make sure I was comfortable and happy with my decisions. Recommended.
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peter Ord profile picture
peter Ord
2025-09-26
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Brent and Scott are absolutely fantastic! They were so patient and supportive throughout the entire process, taking the time to answer every single one of my questions with a smile. I'm especially grateful to Brent, who went above and beyond by spending extra time with me both during and after business hours. His dedication really made the process smooth and effortless, and I truly felt like a valued and appreciated customer. Thank you both for such wonderful service!
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Devesh Maheshwari profile picture
Devesh Maheshwari
2025-09-26
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Brett, Bree and all the team at paywise really pull out the stops to look after our entire business at Smart Financial. Personally from my own experience in purchasing a new car, the service was second to none, I always knew what was happening and the service is genuine and personal. I even got a genuine (non-automatic) birthday message on the way through from Brett. The little things matter. Thank you team!
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Kaden Emery profile picture
Kaden Emery
2025-09-25
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Thanks so much to Bree and William at beCarWise for the amazing support with my novated lease. Clear communication and fast updates - Great experience!
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Ruchira Herath profile picture
Ruchira Herath
2025-09-24
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Sam and Aimee did a fantastic job helping me lease a new car. Sam was very patient and always quick to respond, which made the whole process much easier. Overall, I’d give them 5 stars for the experience. Thanks again to both of you!
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Rester Delarmente profile picture
Rester Delarmente
2025-09-19
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had great experience with Sam and Scott at BeCarWise. Their communication was incredibly prompt, and all of my emails were replied to in a timely manner. They kept the communication open right through until my finance was settled which really helped ease my anxieties through throughout the process. I felt supported the whole way through and I’ll definitely be using them again in the future.
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Anelly Radosavljevic profile picture
Anelly Radosavljevic
2025-09-16
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brent and Aimee at beCarWise were a dream to work with - they made the novated leasing journey easy, they communicated clearly and quickly and kept me up to date along the way. Thanks for all of your assistance Brent, Aimee and BCW team!
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James Heath profile picture
James Heath
2025-09-16
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Huge shoutout to Brent and Scott, they have been so helpful and attentive in helping me get my first novated leased car. Brent has extensive knowledge of novated leasing and Scott was great helping with finalising the deal and arranging ceramic coating for me. A wonderful experience!
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R S profile picture
R S
2025-09-14

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